Got a virus?

Follow these simple instructions and you should be able to cure yourself of your ailments.

First, if you cannot access the internet or your computer locks up so badly that you cannot do anything with it, head to your local library and download these files.

Malwarebytes
CCleaner
Auslogics Disk Defrag

For the Malwarebytes, because hackers have prevented from being able to install Malwarebytes by file name, you will need to change the name of the file prior to trying to run it. Right click on the malwarebytes installation file you downloaded and rename it to something like 123.exe or whatever you like, make it simple.

If you cannot operate your computer in regular mode, try and boot in safe mode. When you power up, start hitting the F8 key until you see a screen that allows you to select "Safe Mode". If your user name does not have administrator privileges, you will not be able to install these files.

Install Malwarebytes first. Follow the prompts. LOOK OUT FOR THE CHECKBOXES ON ALL THREE OF THESE INSTALLATION FILES. They like to include changing your search criteria like installing the ask.com toolbar or the yahoo toolbar. Uncheck these items. They slow your computer down.

After you install Malwarebytes, run a scan. You will need to have internet access so the files can get updated. Quarantine (usually just follow the promts to what they suggest) any hits and let the program disinfect the files.


Next, install CCleaner. Again, watch for the checkboxes trying to install yahoo, ask or whatever they try. On the left side, it defaults to "Cleaner". On the bottom, middle, click analyze. Depending on how much "stuff" is on there, it could take as long as an hour to clean. When its done, you can review what it has found. If you don't have any problem deleting what it has found, lower right, click Run Cleaner.



On the left, click on Registry. Scan for issues. You should see a pretty good list come up. Lower right, click on Fix Selected Issues and clean them up. You will be prompted to save the file for backup. CLICK "YES". In case you want to revert your cleaning, if something doesn't run later, you want to save this. You can restore your Registry with this file. It defaults to your My Documents folder. That's fine. It will only take a sec to save.
Once its done, close it.

Now for the last program. Install Auslogics Disk Defrag. When the program comes up, in the middle of the screen, you will see "Defrag". Click on the arrow and a drop down list comes up. Do a Deep clean and optimize. This may take as long as an hour. Once its done, close it.

Reboot your computer.

You should notice a huge difference from what you experienced before. Hope all this helps.